Home Service

Cleaning, restoration, in-home repair and installation. Variable schedules, a customer in the room, and a workforce that is rarely all in one place.

Where in-home work gets complicated

Schedules flex, so hours and breaks blur

Part-time crews, split shifts and cancelled jobs make meal and rest periods, reporting-time pay and on-call rules genuinely hard to get right. Hard is not a defence.

Independent-contractor cleaners are often employees

The arrangement is common across the industry and frequently misclassified. The exposure is per worker, per week, and it does not expire on its own.

The job happens inside somebody's home

Background checks, key and access control, and a written response ready for the day a customer complaint involves one of your people.

Training is shadowing, so quality follows whoever showed up

With no documented standard there is no fair way to correct someone, and no defence when a correction gets challenged.

Turnover runs high against thin margins

Replacing a crew member usually costs more than the raise that would have kept them, and almost nobody is measuring which is which.

What we put in place

Written for a distributed, part-time workforce you cannot gather in one room, doing work inside other people's houses.

  • Scheduling, on-call and reporting-time policy written to how you actually dispatch.
  • Worker classification reviewed per role, with the reasoning documented.
  • Background check and access policy that is consistent and lawful in your states.
  • A documented service standard, so coaching is fair and correctable.
  • Onboarding and training records that work for a part-time, distributed crew.
  • Pay structure and progression that give good people a reason to stay.
  • Customer-complaint handling that protects the employee and the client both.
  • Multi-state compliance wherever your crews cross a line.

See the packages and pricing

Find out where you're exposed.

Thirty minutes, no pitch. We review how you hire, pay, document, and manage people today, and you keep the findings whether or not we work together.

Start with the audit.

A few questions about your team and how you run it. You get a written risk read-out at the end.

Take the HR compliance audit

Rather talk it through? Book a call